A clinical operations team behind every Medsense program.
Medsense Care is the human layer that runs the work pharmacies don’t have headcount for — outreach, enrollment, monthly encounters, intervention triage, and documentation — embedded in every program we operationalize.
Where Medsense Care sits in your program.
Your pharmacy does one thing: the monthly care management review call and documentation — on the phone or at the counter. Paid at $25 per patient, per month. Medsense Care runs everything else — the operational layer that historically required new headcount and broke pilots at scale.
Six operational service lines, run as one program.
Multi-channel outreach — SMS, voice, mobile — to patients matched to a program, until contact is made or the candidate is closed.
Once a patient says yes, we confirm benefits and schedule the prescriber consult on the same call. Device ships after. Consent is captured by the physician on the consult.
Billing-aligned encounters with time-tracking and structured documentation — routed to the pharmacy for the monthly care management review call and to the medical group for sign-off.
Adherence, BP, and glucose escalations triaged against protocol — only material events surface to the pharmacy or prescriber.
Bidirectional provider messaging, structured encounter notes, and coordinated follow-ups across the prescriber network.
Monthly clinical reports for the work delivered and financial reports for revenue earned — panel-level adherence, encounter detail, and program economics.
A trained, US-based clinical operations team.
Medsense Care is a US-based team of certified medical assistants and trained clinical operators, working under physicians from the medical group network. Every operator is HIPAA-trained and program-credentialed before patient contact.
- Certified medical assistants & trained clinical operators.
- Physicians from the medical group for prescriptive authority and sign-off.
- Pharmacy partner pharmacists for the monthly care management review call.
- HIPAA, OIG, and program-specific training before activation.
“Medsense Care is an extension of our team. We don’t have to hire, train, or manage anyone new — their team handles all of that — and our pharmacists stay focused on the work that only a pharmacy can do. That’s the part that actually matters.”